Thank you for shopping with us! Our items are all custom and handmade with love by order so our shipping time does very per item. The standard shipping time is 7-12 days on average but normally a lot quicker. Our Express Shipping is 4-6 days which includes your order being pushed to the top of our shipping line. We do not offer refunds or a new item if package is lost or stolen. We appreciate your patience and understanding of our Shipping policy.
Thank you for shopping with us! Our store does not offer refunds or cancelations. Each of our items are custom and handmade for you with love. We do, however, offer sized exchanges for the same item you've purchased. Your order must be returned within 7 days of receiving your item to receive a size exchange. Please contact us by email at firstname.lastname@example.org before shipping the item back for exchange. We will get back within 48 hours after your email has been sent. If the item has been damaged or not in its original condition, we cannot accept the return. The item will be shipped back to you. Each item is inspected and made as pictured before being shipped to you. Please be sure to check for your correct sizing on our size chart page located on our website.